eCommerce Education Blog

Diligent customer service will outperform any marketing campaign, 100% of the time.

If you solicit outside advice from a subject matter expert, be prepared to hear things you may not want to hear. Be prepared to make changes.

Any report can show practically any result, if you change the lens used to view the data. Buyer beware.

Being first in your market, or being biggest in your market, won’t save you from disruption within your industry. Be agile. Be prepared.

Some of the best career advice I’ve received is to find people who have already done what it is that you’re trying to do.

I encourage you to exercise caution when seeking advice and education online.